Your IT Department is a Friend, Not a Foe preview
Fiona Jackson
Tags: InterAction

Posted by | Mar 29, 2019

Typically, the deployment of CRM systems in law firms is driven by the marketing and business development (BD) departments. It makes sense – a CRM system is an indispensable tool for these functions, holding all the intelligence the professionals need to foster and harness relationships for the business.

Do You
Alexander Low
Tags: InterAction

Posted by | Mar 20, 2019

In today’s world where there is an abundance of data and advanced analytics technology, it should be considered sacrilegious when a marketing and BD professional makes a business suggestion, starting with "I think".

Giving Lawyers a 'CRM' Voice with New LexisNexis InterAction KSI preview
Paul Tilling
Tags: InterAction

Posted by | Mar 15, 2019

User satisfaction has always featured highly as a metric for LexisNexis InterAction and one of the tools that we have historically used to gather feedback has been the InterAction Key Success Indicator (KSI).

Using an 'Agile' Mindset to 'Deliver' Software preview

Posted by | Jan 18, 2019

There's a reason why 'change' has remained a hot topic in business – it can be overwhelming, isn't bereft of risk, typically has significant Capex or Opex associated with it, and its management can be challenging.

Make 2019 the Year of the Data preview
Tennille Roache
Tags: InterAction

Posted by | Jan 10, 2019

It's 2019 and a Happy New Year to you. As always, January is used to regroup, consider what goals you want to achieve in the coming year and begin making plans, both personally and professionally, to execute them. I know I am.

CRM Opens Up Career Opportunities – Really! preview
Fiona Jackson
Tags: InterAction

Posted by | Dec 19, 2018

CRM is widely regarded as being fundamental to building relationships, driven by business development and marketing goals.