Effectively Retaining Clients is the Key to Success preview
Paul Tilling
Tags: InterAction

Posted by | Dec 14, 2018

For the longest time, the LexisNexis Client Advisors have been explaining to the InterAction community that the number one key to success is something that on the surface seems obvious and simple, but which very few firms actively devote much time to actually doing - i.e. keeping their existing clients.

An InterAction Carol preview
InterAction
Tags: InterAction

Posted by | Dec 14, 2018

The year is fast approaching its end, and as traditionally is the case not a shop can be passed, or a restaurant visited that isn’t immersed in the sound of an 80’s Christmas Pop classic or covered in an industrial volume of tinsel.

CRM Can Support Meaningful Engagement Between Business Development and Marketing preview
Zoe Uddgren-Young
Tags: InterAction

Posted by | Dec 14, 2018

Both business development (BD) and marketing teams recognise the value of CRM individually, but there is a need for meaningful cross-functional engagement between the two disciplines and your CRM team which often is lacking when it comes to campaigns and initiatives.

Don't Eat the Elephant – Tips for Data Driven Marketing and Business Development preview
Fiona Jackson
Tags: InterAction

Posted by | Dec 12, 2018

Data driven decision-making is the latest buzzword in the business world and for good reason.

Talking Legal Industry Trends with Professional Firms Expert, Laurent Marlière preview

Posted by | Dec 07, 2018

The legal industry globally is undergoing a profound transformation as it adjusts to a changing socio-economic and competitive landscape.

Don't Jump Head First into Investing in Technology preview

Posted by | Dec 04, 2018

Law firms are big on technology deployments, and rightly so. However, often technology investments are driven by the 'perceived' needs of the organisation; and recently by the lure of new technologies – AI, chatbots, blockchain and such.