A Managed 'Leavers' Programme Helps Reduce Business Risk preview
Loreen Jamieson
Tags: InterAction

Posted by | May 23, 2019

In this relationship driven legal business, a managed leavers programme should be an intrinsic part of a law firm's CRM and business development programmes, but it isn't always the case.

Steve Zangari Talks Next Generation InterAction, Hybrid Cloud and More – on a Global Scale! preview
 Steve Zangari
Tags: InterAction

Posted by | May 14, 2019

Steve Zangari has taken the helm at LexisNexis InterAction for EMEA and Asia Pacific. As Commercial Director, he is playing an instrumental role in enabling the organisation to achieve its growth ambitions, of course, but more crucially he is dedicated to helping clients derive the most value from their software investment.

Your IT Department is a Friend, Not a Foe preview
Fiona Jackson
Tags: InterAction

Posted by | Mar 29, 2019

Typically, the deployment of CRM systems in law firms is driven by the marketing and business development (BD) departments. It makes sense – a CRM system is an indispensable tool for these functions, holding all the intelligence the professionals need to foster and harness relationships for the business.

Do You
Alexander Low
Tags: InterAction

Posted by | Mar 20, 2019

In today’s world where there is an abundance of data and advanced analytics technology, it should be considered sacrilegious when a marketing and BD professional makes a business suggestion, starting with "I think".

Giving Lawyers a 'CRM' Voice with New LexisNexis InterAction KSI preview
Paul Tilling
Tags: InterAction

Posted by | Mar 15, 2019

User satisfaction has always featured highly as a metric for LexisNexis InterAction and one of the tools that we have historically used to gather feedback has been the InterAction Key Success Indicator (KSI).

Using an 'Agile' Mindset to 'Deliver' Software preview

Posted by | Jan 18, 2019

There's a reason why 'change' has remained a hot topic in business – it can be overwhelming, isn't bereft of risk, typically has significant Capex or Opex associated with it, and its management can be challenging.