Talking Legal Industry Trends with Professional Firms Expert, Laurent Marlière preview

Posted by | Dec 07, 2018

The legal industry globally is undergoing a profound transformation as it adjusts to a changing socio-economic and competitive landscape.

Don't Jump Head First into Investing in Technology preview

Posted by | Dec 04, 2018

Law firms are big on technology deployments, and rightly so. However, often technology investments are driven by the 'perceived' needs of the organisation; and recently by the lure of new technologies – AI, chatbots, blockchain and such.

The Privacy and Electronic Communications Regulations (PECR) preview

Posted by | Nov 21, 2018

2018 will most likely be known by many organisations the 'Year of GDPR'.

Calling All InterAction Users – Your User Group Needs You & You Need Your User Group! preview
Tags: InterAction

Posted by | Oct 23, 2018

The InterAction User Group, which is an entirely independent initiative from LexisNexis Enterprise Solutions, is now in its 15th year.

Is the 'Value' of Your CRM System Proven? preview
InterAction
Tags: InterAction

Posted by | Oct 10, 2018

CRM as a business discipline is well established today with the numerous options for the technology available to customers – and rightly so, consumer choice is important. As organisations explore these options, astute business sense demands that they invest in a system whose ‘value’ is proven and one that is ‘right’ for their firm.

Cultural Change for Successful CRM Adoption – Three Simple, Diligent Steps preview
Mani Nanua
Tags: InterAction

Posted by | Sep 27, 2018

It's widely acknowledged across industries that while technology is imperative for smooth business operation and competitive advantage, an organisation's culture can be one of the biggest inhibitors to its adoption.