Mind the 'Invisible' Gap – For Compliance with the General Data Protection Regulation preview
Andy Faulkner
Tags: InterAction

Posted by | Apr 19, 2018

We at LexisNexis Enterprise Solutions are run off our feet, helping clients to ensure that our CRM solution, Lexis InterAction, is aligned with their firm's processes for compliance with the GDPR, which kicks in on 25 May 2018. At the same time, there are many firms who are managing this preparatory process independently.

The Practical Gardener – Work Smarter, Not Harder preview
Andy Faulkner
Tags: InterAction

Posted by | May 25, 2017

Managing InterAction is analogous to gardening in many ways. Both disciplines demand the same level of attention to detail and care in order to achieve the desired results.

Andy Faulkner
Tags: InterAction

Posted by | Aug 07, 2014

Having been involved in numerous Lexis InterAction implementations, a common observation is that those organisations that take a structured approach to project management see the smoothest delivery. Of course, all firms project manage CRM implementations, but the extent to which they do it is the difference. Based on experience and anecdotal evidence, I’d like to give my two cents worth in this blog!