Fiona Jackson
Tags: InterAction

Posted by | Sep 12, 2019

The CRM market in the legal sector has seen some significant changes this year. Technology vendors are taking different approaches – from launching new products and expanding into new niches to engaging in M&A activity to strengthen their presence.

Fiona Jackson
Tags: InterAction

Posted by | Mar 29, 2019

Typically, the deployment of CRM systems in law firms is driven by the marketing and business development (BD) departments. It makes sense – a CRM system is an indispensable tool for these functions, holding all the intelligence the professionals need to foster and harness relationships for the business.

Fiona Jackson
Tags: InterAction

Posted by | Dec 19, 2018

CRM is widely regarded as being fundamental to building relationships, driven by business development and marketing goals.

Fiona Jackson
Tags: InterAction

Posted by | Dec 12, 2018

Data driven decision-making is the latest buzzword in the business world and for good reason.

Fiona Jackson
Tags: InterAction

Posted by | Apr 24, 2018

Fiona Jackson, Client Advisor for Lexis InterAction is back – after nearly two and a half years at Pinsent Masons LLP as the law firm's CRM Manager!

Fiona Jackson
Tags: InterAction

Posted by | Apr 01, 2016

Walking in users’ shoes is vital for maximising effectiveness