Key Account Management – Blog Series preview
Tennille Roache
Tags: Blog Series

Posted by | Nov 05, 2019

With changing dynamics and business models in the legal sector, Key Account Management (KAM) in firms continues to have a central business development objective.

Review and Reflect to Keep Your Key Account Management Programme Relevant preview
Tennille Roache
Tags: InterAction

Posted by | Oct 31, 2019

Do you know if your firm’s key account management programme is genuinely working? The only way to know is by regularly reviewing and reflecting on the programme – and making changes where needed. No plan or programme is ever set in stone or static!

Tracking Key Account Management Programme Objectives is Vital preview
Tennille Roache
Tags: InterAction

Posted by | Oct 17, 2019

So, you have structured your key account management programme, carefully qualifying the clients and setting specific objectives for each of them – be that increasing revenue, introducing the firm to new areas of the business, retention, adding value and so on.

A Methodical Approach to Key Account Management Delivers Success preview
Tennille Roache
Tags: InterAction

Posted by | Oct 04, 2019

With changing dynamics and business models in the legal sector, key account management in firms continues to have a central business development objective.

Make 2019 the Year of the Data preview
Tennille Roache
Tags: InterAction

Posted by | Jan 10, 2019

It's 2019 and a Happy New Year to you. As always, January is used to regroup, consider what goals you want to achieve in the coming year and begin making plans, both personally and professionally, to execute them. I know I am.

Top Three Things Lexis InterAction Does for Your Firm preview
Tennille Roache
Tags: InterAction

Posted by | Jan 18, 2018

At the last InterAction Share conference held in London this year, on being asked 'What are the top three things InterAction does for your firm?'