Tennille Roache
Tags: InterAction

Posted by | Oct 04, 2019

With changing dynamics and business models in the legal sector, key account management in firms continues to have a central business development objective.

Fiona Jackson
Tags: InterAction

Posted by | Sep 12, 2019

The CRM market in the legal sector has seen some significant changes this year. Technology vendors are taking different approaches – from launching new products and expanding into new niches to engaging in M&A activity to strengthen their presence.

Mani Nanua
Tags: InterAction

Posted by | Aug 23, 2019

It wouldn’t be far-fetched to say that CRM systems in law firms are as widely deployed as other business critical systems – accounting and finance, practice management and so on.

Kevin Wheeler
Tags: InterAction

Posted by | Jul 04, 2019

At its most fundamental level, business development (BD) is about building and leveraging relationships that will result in business for a firm’s lawyers. For the firm’s Partners, winning new business will have a strong bearing on their remuneration.

Loreen Jamieson
Tags: InterAction

Posted by | May 23, 2019

In this relationship driven legal business, a managed leavers programme should be an intrinsic part of a law firm's CRM and business development programmes, but it isn't always the case.

 Steve Zangari
Tags: InterAction

Posted by | May 14, 2019

Steve Zangari has taken the helm at LexisNexis InterAction for EMEA and Asia Pacific. As Commercial Director, he is playing an instrumental role in enabling the organisation to achieve its growth ambitions, of course, but more crucially he is dedicated to helping clients derive the most value from their software investment.